Shipping policy

Standard Shipping

Sent Monday through Friday, excluding holidays

Orders typically ship 2-4 business days after being placed

Shipping is free for orders over $100; otherwise, shipping is a $7 flat rate within the continental US

Orders are expected to arrive within 7-10 days from being shipped

Expedited Shipping

Rush orders ($35 flat rate) are expected to arrive within 2-3 business days from being shipped

We don't accept overnight order. 

Where’s my order?

Note that orders ship within 2-4 business days after being placed.

After your order has shipped, you’ll receive an email confirmation with the tracking number. Please note that your tracking number may take 2-3 business days to become active, and USPS orders may experience delays.

How long will it take to receive my order?

Orders typically ship within 2-4 business days after they’ve been placed. Friday afternoon and weekend orders typically ship out on Mondays. For standard shipping, orders within the continental U.S. should arrive within 5-7 business days. For those of us in a hurry, rush shipping should arrive within 2-3 business days, and overnight should arrive in 1-2 business days. Overnight orders must be placed before 12pm to ship out same day.

International orders should arrive within 10-30 business days.

To note, around holidays / holiday weekends, our order fulfillment times may be slightly delayed given order volumes.

My tracking # hasn’t updated in a couple days. What’s going on?、

Don’t fret! Your tracking number may take 2-3 business days to update from pre-shipment status.

My tracking # says the package was delivered, but I can’t find it anywhere. What should I do?

Please check your mailbox! Our shipments come in simple soft grey or black envelopes or box- so they typically fit in mailboxes (depending on how many items were in your order).

If the package isn’t in your mailbox, check with a friendly neighbor / doorman, or a well-meaning roommate / partner, who may have received the package on your behalf without letting you know.

While we can’t take responsibility for shipments that have arrived but are misplaced, we do find that they materialize quite quickly! Email us at infocozia@gmail.com with any questions.

International Shipping

Ordering: To get started, click on the currency icon on the upper right corner of the site and select your country from the drop down menu. Local currency should update automatically. Duties, taxes, and shipping fees are calculated at checkout.

Shipping: International orders should arrive within 20-30 business days of the ship date. Note, we do not ship to international PO boxes.

Returns: Sorry, we don't accept return for international shipping.